Australia’s largest and most influential hotel and accommodation event, NoVacancy returns in 2025, bringing the industry together for two powerful days of discovery, learning, connection, and innovation.

Held at the world-class ICC Sydney on 17–18 September, NoVacancy is the must-attend event for hotel owners, operators, executives, and professionals across hotels, motels, serviced apartments, resorts, and the short-term rental sector.

Why Attend?

In an industry where competition is fierce and guest expectations are ever rising, staying ahead of trends, technology and transformation is essential. NoVacancy is purpose-built to help accommodation providers do exactly that.

Whether you’re looking to refresh your property’s interiors, discover cutting-edge guest experience solutions, transform your marketing strategy, solve operational headaches, or connect with the biggest suppliers in the game, NoVacancy is where business gets done.

Best of all? Entry is completely free for qualified industry professionals.

Show Highlights

NoVacancy 2025 promises its biggest year yet, with a lineup that’s bigger, bolder, and more business-focused than ever before.

World-Class Education Programme

Across two jam-packed days, attendees will access over 80 free sessions spanning revenue strategy, sustainability, guest experience, operations, technology, marketing, and leadership. Hear from over 200 expert speakers sharing insights, case studies, and actionable ideas to take back to your business. Whether you run a boutique property or a major chain, the programme delivers value at every level.

Experience the Future of Hospitality

With over 250 leading brands exhibiting, NoVacancy is the must-attend sourcing event for accommodation owners and operators. This year, discover the very latest in hospitality tech from AI-driven guest engagement and energy-saving automation to advanced smart locks, biometric check-in, and contactless payments. Experience hands-on demos, compare solutions side-by-side, and gain practical insights to drive efficiency, boost guest satisfaction, and grow your bottom line.

For the first time, NoVacancy is introducing the Innovation Hub, a dedicated space to discover the freshest ideas in hospitality. Meet the incredible minds behind emerging start-ups, explore bold new concepts, and get inspired by the future of the industry. Not to be missed at NoVacancy this year, the Innovation Hub is where industry professionals should go to discover what’s next.

Throughout the show, you’ll find exhibitors sharing real-world case studies, the newest industry research, and proven strategies for every level of accommodation leadership. Connect with peers and experts, learn from live workshops and demos, and return with solutions ready to implement.

NoVacancy is where Australia’s accommodation sector comes to innovate, network, and lead, don’t miss the opportunity to get ahead.

Brand New Speakers & Industry Leaders

Each year, the NoVacancy conference evolves to reflect the changing needs of the industry. In 2025, expect a fresh lineup of new speakers, alongside returning favourites. From global hotel CEOs to innovative startup founders, government officials to sustainability pioneers – the speaker lineup represents the full spectrum of the sector. Featured speakers include:

Tash Tobias, CEO, Salter Brothers Hospitality
Sarah Derry, CEO, Sarah Derry
Tracey Wiles, Principal and Regional Interior Design Leader, Woods Bagot
Melissa Kalan, Founding Director, ARMA – Australian Revenue Management Association
James Goodwin, Chief Executive, Accommodation Australia
Margy Osmond, CEO, Transport and Tourism Forum
Karen Wales, Head of Hotels, Transaction Services, Colliers International
Brett Salter, Head of Accommodation, ALH HOTELS
Cameron Burke, Director of Development (Australasia & Pacific), IHG – InterContinental Hotels Group
Alexandra Ormerod, Co-Founder, Luxico
Heinrich Saayman, Director, SiLANT
Cindy Van Der Wal, ESG Manager, Pro-Invest Group
Ben Mellor, General Manager, The EVE Hotel
Richard Crawford, Vice President Hotel Development, AU, NZ & Pacific, Marriott International
Amanda Cottome, Director of Operations – Pacific, La Vie Hotels & Resorts
Tracey Carter Knox, Director of Revenue, Sofitel Sydney Darling Harbour
Nicole Downs, Group Director of People & Performance Hong Kong, AU & Indonesia, Ovolo Group Limited
Declan Malone, Client Partner, TikTok
Caspar P. Schmidt, Managing Director, QCC Collection Group & Motif Retreats
Naomi Hammond, Director of PR & Communications, Pacific, Accor

Women in Accommodation Breakfast

Back by popular demand, this breakfast and networking event celebrates the achievements of women across all levels of accommodation leadership. Featuring inspirational guest speakers, panels, and networking, the event champions gender equity, leadership pathways, and authentic conversations. It’s one of the most powerful gatherings of female leaders in the accommodation space.

People and Culture Summit RETURNS

Culture is the cornerstone of service. In this dedicated summit, industry HR leaders, GMs, and training experts unpack how to attract, retain and empower the best talent. Topics include onboarding innovation, workforce flexibility, burnout prevention, and embedding values into daily operations. The summit is a must-attend for any leader focused on people-powered performance.

Future Leaders Summit RETURNS

Investing in tomorrow’s leaders starts today. The Future Leaders Summit provides rising stars across the accommodation sector with an opportunity to learn from seasoned professionals, connect with peers, and accelerate their career growth. With curated content on leadership, communication, and personal development, it’s the launchpad for the next generation of industry icons.

Experience Tomorrow’s Technology

The Technology Zone returns bigger than ever, with real-time demonstrations of AI, automation, robotics, PMS integrations, and IoT solutions. See how cutting-edge platforms can streamline operations, personalise the guest journey, and reduce your overheads – all while boosting ROI.

Industry Icons Live Podcast Sessions

Returning in 2025: catch live podcast recordings with Australia’s most influential hospitality voices. Hear raw, unscripted conversations with GMs, designers, marketers and innovators sharing their most valuable lessons and boldest ideas. Attendees can sit in the audience, participate in Q&A, and even appear on the show.

Hot Networking Opportunities

From the show floor to exclusive invite-only sessions, NoVacancy is the epicentre of industry networking. Meet fellow hoteliers, suppliers, and trailblazers in curated spaces that foster collaboration. Whether you’re looking for new partnerships, career moves, or growth opportunities – real conversations happen here.

Buyers Program

For qualified procurement professionals, the NoVacancy Buyers Program offers an enhanced experience including VIP lounge access, express registration, and pre-arranged meetings with leading vendors. It’s designed to fast-track sourcing for major projects and help buyers discover new suppliers, solutions, and savings – all in one place.

Get Involved

NoVacancy is your industry’s main event. With more connections, more innovation, and more opportunities than ever, it’s not just an expo – it’s a catalyst for growth.

📅 Mark your calendar:
📍 17–18 September 2025
🏢 ICC Sydney
🎟️ Free registration now open at https://bit.ly/4c5v4Iw