Reducing bills: hospitality is not a 9-to-5 business
by Accom Properties
19th September, 2017
In hospitality, energy consumption never takes a break. Guests come-and-go and providers need to power their businesses around the clock. With energy costs continuing to rise: accounting for up-to 20 [...]
Time for serious action, not talk
by Graham Vercoe, Resort News Reporter
18th September, 2017
The horror of the Grenfell Tower inferno in London on June 14 jarred the high-rise community in Australia, bringing back memories of the Lacrosse Building conflagration in Melbourne back in 2014. In [...]
Curated for use: custom furniture that relates to guests
by Accom Properties
17th September, 2017
There’s a magical thing that happens when the right people share a vision. It takes more than an idea to innovate, more than a demand to design and more than a promise to produce truly essential [...]
It’s getting hot in here so fix the air conditioning
by Accom Properties
17th September, 2017
An oh too familiar phone call received by the front desk of any accommodation provider is undoubtedly one that has been provoked by an unruly air conditioning remote. (Or, more likely, a guest’s inability to [...]
Is your TV keeping up with the millennials?
by Suzy Barry, Industry Reporter
13th September, 2017
As a well-travelled child, I remember kicking back in my hotel room, gleefully channel-flicking while my parents ate in the restaurant downstairs. At home, there were four channels, and generally only one was [...]
Changing PMS: everything you need to know
by Accom Properties
13th September, 2017
With 84.1 percent of Australian accommodation establishments using property management systems as part of their business operation in 2015-6, according to data collected by Australian Bureau of Statistics, many of [...]
Water, water, everywhere: where’s a guest to drink?
by Suzy Barry, Industry Reporter
10th September, 2017
Water is a fundamental requirement for life: it feeds our cells, rejuvenates our skin, hair, and cleanses our system. Possibly due to its life-sustaining status, it flies somewhat under-the-radar…unless [...]
Luxury through the eyes of an executive housekeeper
by Mandy Clarke, Industry Reporter
10th September, 2017
Highly respected within the accommodation industry, Marian Stratford is the executive housekeeper at Sofitel Melbourne on Collins, an elegant and luxurious hotel that is well-known for the exquisite service it [...]
What is the value of a website?
by Accom Properties
06th September, 2017
Buying or selling an accommodation business today invariably includes a website. It does not really matter whether you are the seller or buyer because either party has to establish a dollar value as it is an [...]
Let someone else wash your dirty laundry
by Accom Properties
06th September, 2017
Once upon a time, all accommodation providers managed their own housekeeping and linen departments. In a large property, housekeeping was often the largest department and biggest headache! Managing [...]