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Tagged as: guest

Is your TV keeping up with the millennials?

by Suzy Barry, Industry Reporter 13th September, 2017

As a well-travelled child, I remember kicking back in my hotel room, gleefully channel-flicking while my parents ate in the restaurant downstairs. At home, there were four channels, and generally only one was [...]

What is the value of a website?

by Accom Properties 06th September, 2017

Buying or selling an accommodation business today invariably includes a website. It does not really matter whether you are the seller or buyer because either party has to establish a dollar value as it is an [...]

Let someone else wash your dirty laundry

by Accom Properties 06th September, 2017

Once upon a time, all accommodation providers managed their own housekeeping and linen departments. In a large property, housekeeping was often the largest department and biggest headache!   Managing [...]

Are your bathrooms on point?

by Accom Properties 03rd September, 2017

Bathrooms are important. Guests like them spotless, smelling fantastic, sporting some efficient utility space and, of course, stylish.   The bathroom is usually the first area that guests check for [...]

Road test your guest’s sleep experience

by Accom Properties 02nd September, 2017

Have you ever taken a nap in one of your guest beds? Have you wrapped yourself in the bedding to get a first-hand sense of your guest’s sleep experience? If your answer is no, then you should make it a [...]

Winter is here, heat up your venue

by Accom Properties 02nd September, 2017

Winter has long arrived. Guests expect cooler evenings but still seek al fresco drinking, dining and socialising as part of their experience. Here are your accom property heating options...    What [...]

The ultimate in personal guest hosting

by Accom Properties 27th August, 2017

In the middle of winter, there is definitely something evocative about the charmed surrender of sinking deep into a plush king-size bed between crisp chic Florence Broadhurst sheets under a soft, enveloping [...]

Property management and the USB: “where can we charge our phones?”

by Accom Properties 26th August, 2017

When there’s only so much bandwidth floating around, it’s not easy being a guest. (It must be even worse being a property manager.) Particularly for international guests who are used to super-fast [...]

What’s the update on the Star Ratings saga?

by JP Robertson 19th August, 2017

Last quarter, one of the oldest and most recognised icons in Australian tourism came back from its death bed. But questions are now being asked about how many people would miss it if it went out of existence for [...]